LuxairServices Passenger Assistance at Luxembourg Airport helps passengers from Luxair Luxembourg Airlines and all other companies achieve their goals fast and efficiently.
- Guidance & check-in help to the appropriate company & counter
- Guiding passengers throughout the airport terminal
- Helping passengers with special needs: passengers with reduced mobility, wheelchair assistance, unaccompanied minors, pets,…
The Passenger Assistance office is located in the departure hall, opposite the check-in counters.
LuxairServices Baggage Assistance at Luxembourg Airport helps passengers with delayed or lost luggage.
- Help with declarations in case of delayed luggage.
- Investigations to locate delayed or missing luggage or objects lost onboard the planes.
- Information on and delivery of retrieved luggage.
The Baggage Assistance counter is located on level -1, at the Arrivals level.
LuxairServices assist all airlines operating from and to Luxembourg.